Privacy Policy

Last Updated: January 25, 2025

This Privacy Policy describes how Icebreakers ("we," "us," or "our") collects, uses, and protects your information when you use our mobile application ("the App").

1. Information We Collect

Information You Provide

• Account Information: Name, birthday, gender, and authentication credentials (via Apple or Google Sign-In)
• Profile Information: Avatar, interests, and preferences you choose to share
• Communications: Messages you send to other users through the App
• Feedback: Bug reports, feature requests, and other feedback you submit

Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers
• Usage Information: App features used, time spent in the App, interaction patterns
• Location Information: General location (city/region) when you use location-based features
• Log Data: IP address, access times, and error logs

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the App
• Match you with other users based on your preferences and location
• Facilitate communication between matched users
• Send you notifications about matches, messages, and app updates
• Respond to your feedback and support requests
• Ensure safety and prevent abuse
• Analyze usage patterns to improve user experience
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information in these limited circumstances:

With Other Users

• Your name, avatar, and interests are visible to users you match with
• Messages you send are visible to the recipient

With Service Providers

We work with third-party services that help us operate the App:

• Supabase: Database and authentication services
• Apple/Google: Authentication providers
• Push notification services: To deliver notifications

For Legal Reasons

We may disclose information if required by law or to:

• Comply with legal process
• Protect our rights or property
• Prevent fraud or abuse
• Protect user safety

4. Content Moderation

Important: To maintain a safe environment, our team may access and review message content for:

• Investigating reports of abuse, harassment, or violations
• Enforcing our Terms of Service
• Responding to legal requests

We do not routinely monitor private conversations, but we reserve the right to review content when investigating reported issues.

5. Data Retention

• Account Data: Retained while your account is active and for a reasonable period after deletion to comply with legal obligations
• Messages: Retained while the conversation is active; deleted when both users leave or delete their accounts
• Usage Logs: Retained for up to 12 months for analytics and debugging

6. Your Rights and Choices

Access and Correction

You can view and update your profile information in the App settings.

Data Deletion

You can delete your account at any time through Settings > Delete Account. This will:

• Remove your profile and account data
• Delete your messages from our servers
• Remove you from any active pairings

Notifications

You can manage notification preferences in the App settings.

Location

You can disable location access in your device settings, though this may limit certain features.

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication via Apple/Google Sign-In
• Row-level security in our database
• Regular security reviews

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

Icebreakers is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If we learn we have collected such information, we will delete it promptly.

9. International Users

Your information may be transferred to and processed in the United States or other countries where our service providers operate. By using the App, you consent to this transfer.

10. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the App or by other means. Your continued use of the App after changes constitutes acceptance of the updated policy.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect
• Right to delete your personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your rights

To exercise these rights, please contact us at the email below.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@icebreakersapp.com

---

By using Icebreakers, you acknowledge that you have read and understood this Privacy Policy.